Fundamentals

Search Intent

Search intent is the underlying goal behind a query, generally informational, navigational, commercial, or transactional.

Matching intent matters more than matching keywords: someone searching "best project tool for agencies" wants a comparison, not a sales page, and ranking requires giving them the format they expect. Misreading intent is the single most common reason good content fails to rank. Always check what already ranks for a term before deciding what to publish.

Intent is not fixed, and it moves with the market. A term that returned explainer articles two years ago may now return product pages because commercial demand caught up. Google adjusts the mix continuously, which means a page that once matched intent can quietly stop matching it and slide without any technical problem to find. Tracking this is simple: check the ranking result types for your priority keywords every quarter and note when the format shifts. When it does, the fix is usually to change the page format. Adding more words to the page you already have will not do it.

Example

"buy running shoes" returns product grids: transactional. "best running shoes for flat feet" returns comparison articles: commercial research. "why do my feet hurt when running" returns medical explainers: informational. A shop page targeting the second query loses to articles every time, because Google has already decided what that searcher wants to read.

Frequently asked questions

How do I work out the intent behind a keyword?
Search the term and look at what already ranks. If the results are guides, the intent is informational; if they are product or service pages, it is commercial or transactional. Google has already tested what satisfies that query, so the ranking format is the strongest available evidence.
Can one page target more than one intent?
Rarely well. A page trying to both explain a topic and sell a service usually satisfies neither and gets outranked by pages that commit. The better pattern is separate pages linked together: an informational guide that links to the service page for readers who are ready to buy.

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